PRIVACY POLICY
Read our privacy policy below. Last Updated – 17th February 2026
1. Introduction
Soll3D (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website.
2. Who We Are
Soll 3D is a company registered in England and Wales. We provide 3D design and manufacturing services and related support.
3. Information We Collect
We may collect the following types of information:
- Personal Information: such as your name, email address, telephone number, and any information you submit through contact forms.
- Technical Data: including IP address, browser type, operating system, referring URLs, and pages visited.
- Cookies and Tracking Technologies: used to enhance user experience and analyse website performance.
4. How We Use Your Information
We may use your information to:
- Provide and maintain our website and services.
- Respond to enquiries or provide customer support.
- Improve our website functionality and performance.
- Send administrative communications or updates (where legally permitted).
- Comply with legal obligations.
5. Legal Basis for Processing (UK GDPR)
We process personal data based on:
- Your consent.
- Performance of a contract.
- Compliance with a legal obligation.
- Our legitimate business interests.
6. Sharing Your Information
We do not sell your information. We may share data with:
- Service providers assisting with website hosting, analytics or communication.
- Professional advisers (legal, financial, etc.).
- Law enforcement where required.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
8. Your Rights (Under UK GDPR)
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict certain types of processing.
- Withdraw consent where processing is based on consent.
- Request data portability.
To exercise your rights, contact us using the details below.
9. Cookies
We may use cookies to optimise website performance. You can control cookies via your browser settings.
10. Security
We use reasonable technical and organisational measures to safeguard your personal information. However, no method of transmission over the internet is 100% secure.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for their content or privacy practices.
12. Contact Us
For any questions or requests relating to this Privacy Policy, contact us at:
Email: info@soll3d.com or use our Contact Us page.
13. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.