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Terms and Conditions

Our terms and conditions for 3D Modelling, Design, Engineering and Manufacturing Services (England & Wales)

1. Definitions

“Company” means Soll3D, a company registered in England and Wales. “Client” means the person, firm or company purchasing Goods or Services from the Company. “Services” means all design, engineering, consultancy, CAD modelling, prototyping and related services. “Goods” means any physical products, components or assemblies manufactured or supplied. “Deliverables” means drawings, CAD files, data, models, prototypes or manufactured items supplied.

2.1 These Terms and Conditions apply to all quotations, orders and contracts.
2.2 A contract is formed upon written acceptance of a quotation or payment of a deposit.
2.3 These Terms prevail over any terms supplied by the Client unless expressly agreed in writing.
2.4 No variation shall be binding unless confirmed in writing by a director of the Company.

3.1 Quotations are valid for 30 days unless stated otherwise.
3.2 Prices exclude VAT and delivery unless specified.
3.3 The Company reserves the right to adjust pricing where: – Client specifications change – Additional work is required – Material or labour costs increase – Manufacturing complexity differs from initial scope
3.4 Any variation requested by the Client shall be subject to additional charges.

4.1 A non-refundable deposit (typically 20–40%) is required prior to commencement.
4.2 Balance is payable prior to release of CAD files or dispatch of Goods.
4.3 The Company may charge statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998.
4.4 The Company reserves the right to suspend work for overdue payments.

5.1 All intellectual property rights remain the sole property of the Company unless expressly assigned in writing.
5.2 The Client is granted a non-transferable, non-exclusive licence solely for the agreed project.
5.3 The Client shall not reproduce, modify, reverse engineer, resell or share Deliverables without written consent.
5.4 Full IP transfer may be agreed separately at additional cost.
5.5 The Company retains the right to use designs for portfolio and marketing purposes unless agreed otherwise.

6.1 Designs are based on information supplied by the Client.
6.2 The Client warrants that all specifications and data provided are accurate.
6.3 The Company shall not be liable for errors arising from inaccurate Client information.
6.4 The Client is responsible for ensuring compliance with all applicable regulations, standards and safety requirements unless expressly contracted otherwise.

7.1 Goods are manufactured in accordance with approved drawings.
7.2 Industry-standard tolerances apply unless otherwise specified in writing.
7.3 Prototypes are for evaluation purposes only and may not represent final production units.
7.4 The Client is responsible for product testing and certification for intended use.

8.1 Title to Goods shall not pass to the Client until full payment is received.
8.2 Until title passes, the Company may repossess Goods if payment is overdue.

9.1 Delivery dates are estimates only and not guaranteed.
9.2 Risk passes upon dispatch or collection.
9.3 The Company shall not be liable for courier delays or events beyond reasonable control.

10.1 Goods are warranted against material defects for 12 months from delivery.
10.2 Warranty excludes: – Normal wear and tear – Misuse or modification – Incorrect installation – Third-party alterations
10.3 The Company’s liability under warranty is limited to repair or replacement.

11.1 The Company’s total liability shall not exceed the contract value.
11.2 The Company shall not be liable for indirect or consequential losses including: – Loss of profit – Loss of business – Loss of production
11.3 Nothing excludes liability for death or personal injury caused by negligence.

The Client shall indemnify the Company against any claims arising from: – Use of Goods – Failure to comply with regulations – Modification of Deliverables

Both parties shall keep confidential any proprietary or technical information disclosed during the project.

14.1 Deposits are non-refundable once work commences.
14.2 If cancellation occurs after manufacturing begins, full contract value remains payable.
14.3 Bespoke or custom Goods are non-returnable unless defective.

The Company shall not be liable for delay or failure due to events beyond reasonable control including material shortages, supplier failure, strikes or natural disasters.

These Terms are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any further queries, feel free to Contact Us.

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